Terms of Service

Please read these terms carefully before using Esomelo's services.

Last updated: November 19, 2025

1. Acceptance of Terms

By accessing and using Esomelo ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily use Esomelo for school management purposes. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to reverse engineer any software contained in Esomelo
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

3. Service Description

Esomelo provides a comprehensive school management platform that includes features for student records, attendance tracking, fee management, exam management, communication tools, and more. The service is available both online and offline through our mobile and web applications.

4. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party.

5. Data Security and Privacy

We take the security of your data seriously. All data transmitted through our service is encrypted and stored securely. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

6. Payment Terms

Esomelo operates on a subscription model charged per term or teaching session. Payment is required before the start of each term to maintain access to the service. Subscription fees are non-refundable except as required by law.

We reserve the right to change our pricing structure at any time. Any price changes will be communicated to you in advance and will not affect your current subscription period.

7. Limitations of Liability

Esomelo automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our Website, the Platforms, and the Applications, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies. For example, each time you visit the Website or otherwise use the Services, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).

When you first register for a Esomelo account, and when you use the services, we collect some personal information about you such as:

  • The geographic area where you use your computer and mobile devices
  • Your full name, username, and email address and other contact details
  • A unique Esomelo user ID which is assigned to you upon registration
  • Other optional information as part of your account profile
  • Your IP Address and, when applicable, timestamp related to your consent and confirmation of consent
  • Other information submitted by you or your organizational representatives via various methods

Terms and Conditions

Under no circumstances shall Esomelo be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Esomelo or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.

Tracking

Esomelo Landing Page uses tracking technology on the landing page, in the Applications, and in the Platforms, including mobile application identifiers and a unique user ID to help us recognize you across different Services, to monitor usage and web traffic routing for the Services, and to customize and improve the Services. By visiting Esomelo or using the Services you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site in order to track use of the site and to improve your user experience.

8. Acceptable Use Policy

You agree not to use Esomelo to:

  • Upload or transmit viruses or any other type of malicious code
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to any portion of the service
  • Interfere with or disrupt the service or servers or networks connected to the service
  • Use the service for any illegal or unauthorized purpose

9. Intellectual Property

The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of Bodastage Solutions and its licensors. The Service is protected by copyright, trademark, and other laws of both Uganda and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Bodastage Solutions.

10. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service and contact us to request account deletion. Upon termination, your right to use the Service will immediately cease.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of Uganda, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts of Uganda.

13. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@esomelo.com
  • Phone: +256 393 242 034
  • WhatsApp: +256 776 826 774
  • Address: L202 (Level 2 Room 02) US Mall, Kyanja. Located along Kisaasi - Kyanja Road, Kampala, Uganda

Questions About Our Terms?

Our legal team is available to help clarify any questions you may have.

Contact Support Team

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